Contact Us with questions or to obtain and RMA#
If you’d like further information about Wiggle Butt Design and you can’t find it in our FAQs, please get in touch. Simply fill out the form, include your message, and we’ll get back to you as soon as we can.
Please read our FAQ before sending us a message.
To check the status of your order, go to Track Orders. Here’s what you will see:
Preparing for Shipment: This means we’re currently processing and packing the goodies for your pet. You’ll receive an email to let you know we received your order. When your order ships, we’ll send another email with tracking information.
Shipped: Your order has left our warehouse. Within 24 to 48 hours, you will also see a link to track your package.
Delivered: Your order has arrived! Orders are delivered 7 days a week before 10 p.m.
Our full return and refund policy is here.
A message about current events: Our teams are are trying to process your order as quickly as possible. If your order has been marked “preparing for shipment” you will not be able to add items or cancel the order.
If your order has not been marked as “preparing for shipment” you may still cancel the order and may still be able to add items .